Taking care of livestock is a sensitive issue.
We can't guarantee what you will do after you pick up the bees.
We can guarantee that the queen will be a new queen from the current year, thereby being most productive in her first year.
We can guarantee the juvenile bees in the package will be from the in-hive queen, thereby the chances of acceptance in the nuc will be high.
The bees will be placed in the nuc box 24 hours in advance of transporting, thereby reducing the stress on the bees.
We will give you 24 hours after receiving the package/nuc to report any issues.
We will try our best to resolve the matter quickly and fairly.
If we have replace the package, the customer will cover transport cost.